Help and support
Write to us about anything — a question, a problem or an idea. Tell us what you tried and, if you can, add a screenshot.
Write to support@walletypes.com
How do I add a payment?
Type or say it in the chat: "coffee 1500", "taxi 12 dollars yesterday". Walletypes saves it with a category, the currency and the day. Tap the entry to change anything.
Can it read receipts and screenshots?
Yes. Send a photo of a receipt or a screenshot of a payment in the chat. The shop, the total and the date are read for you, and you can check them before they are saved.
How do Apple Pay payments and bank SMS arrive on their own?
On iPhone this works through the Shortcuts app. In Walletypes open Settings → Automatic entries and follow the steps. If a payment does not arrive, check in Shortcuts → Automation that the automation is on and set to "Run Immediately".
How do I change or cancel my plan?
In the app open Settings → Plans; on the website, Settings → Pricing. Cancelling stops the next renewal; your plan stays until the end of the period you paid for.
How do I export my data?
Tap Export in Transactions in the app, or use Export in Settings on the website: you get a CSV file of your entries, or a ZIP with your receipts too.
How do I delete my account?
In the app: Settings → Delete account. On the website: Settings → Account. You are signed out at once; signing in again within 30 days brings your data back. After that everything is erased for good.